Big Difference Scheme

The Big Difference Scheme offers a significant reduction (up to 90%) in water bills to customers of Severn Trent Water who are in financial hardship.

Big Difference Scheme

All a client needs to be eligible is:

  • Have a disposable income of £120 or less per month
  • Be a Severn Trent Water customer

Clients can reduce their bills to as low as £2.74 per month, and most clients save an average of £293 per year. It is a quick and easy online application process that takes no more than 10 minutes and applications results are processed within 24 hours.

If this sounds like something that could benefit you please get in touch either by email or by phoning Jon Holland, Bureau Liaison and Promotion Officer, on 02476 252 615