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Category: Volunteering

Volunteering

Would You Like To Volunteer?

Would You Like To Volunteer?

Volunteering is something that everyone can do and people volunteer for many reasons:

  • To do something they really enjoy
  • To give something back to their community
  • To make use of special interests and talents
  • To learn new skills and interests
  • To meet people and make new friends
  • To find out more about a type of work they are considering as a career
  • To gain valuable experience that could help them get a job
  • If you decide volunteering is right for you, the first step is to come and talk to us.

During an informal chat we find out what sort of volunteer opportunities you are interested in, what kind of commitment you can give and what skills you can offer. We’ll then discuss the different types of voluntary work which may be suitable. This is also your opportunity to ask any questions or raise any queries you may have about volunteering.

When we meet, or afterwards, we will give you information about organisations and volunteer opportunities which we feel are best suited to you. When you have chosen which opportunity you want to have a go at, we’ll arrange for the organisation to get in touch to arrange a taster session, training, induction or a start date.

We keep a register of volunteer opportunities across South Staffordshire. We have lots of varied opportunities, so there is bound to be something to suit most needs!


If you are on benefits, volunteering shouldn’t affect what you receive.

Do You Need Volunteers?

Do You Need Volunteers?

Across South Staffordshire there are hundreds of organisations and groups looking for help. We help these groups find suitable volunteers.

How do you help find volunteers?


We promote your opportunities:

  • In person when people register with us
  • In our quarterly newsletter
  • At Community Voice Forums
  • In our e-bulletin
  • Through social media
  • At Work Clubs across the district
  • At partnership events
  • Through contacts made by our Development Workers

What else do you offer?

  • Interviewing potential volunteers for you
  • Good practise advice on managing volunteers
  • Training courses on volunteer management
Volunteering Opportunities

Volunteering Opportunities

The purpose of the role is to visit an Age UK client who may be housebound, isolated or lonely in their own homes, to share interests, chat or, depending on mobility, go for walks or attend social events. And to telephone clients who may be housebound, isolated or lonely and have a chat, share interests.

However, befriending is not about dependence; it is about acceptance and choice. Befriending should not take the place of other services such as home help, a personal carer or counsellor.

What does the role of a Befriending Volunteer entail?


• To visit or call on a regular basis, to listen, chat, to be encouraging and to build the confidence of the older person allowing them to be independent.
• To make a brief record of each visit and return to Volunteer Coordinator monthly.
• To offer signposting and information sources via the Volunteer Coordinator.
• To make appropriate referrals through the Volunteer Coordinator to other Age UK SS services and services of partners.
• To listen to concerns and refer these to the Volunteer Coordinator if necessary.

This role will take about 4 hours a month at a time agreeable to both the volunteer and client.

All volunteers are invited to attend initial training in such aspects as confidentiality, safeguarding procedures and listening skills. Subsequent training sessions will occur as part of a schedule.

The volunteers will be supervised and supported by the Volunteer Coordinator who is a member of the Community Services team. Any concerns can be referred to the Volunteer Coordinator.

Telephone befriending is encouraged to take place from the befriender’s home. Telephone call expenses will be processed through the Volunteer Coordinator, on receipt of a completed expenses form with an itemised phone bill with the relevant phone calls highlighted. Travel expenses to and from the clients home will also be processed on receipt of a completed volunteer expenses form.

DBS checks and 2 satisfactory references are required to become a Befriending Volunteer.

Befriending Volunteer

The Care Navigation Service is a free service which aims to support older people who are undergoing change in their lives and may need information and support accessing services.

Referrals to the service are made directly to the Age UK South Staffs Care Navigator via health care professionals. Patients registered at the following surgeries can be referred:

  • Wombourne Gravel Hill Medical Practice
  • Wombourne Dale Medical Practice
  • Kinver Moss Grove Surgery
  • Claverley Practice (including the Pattingham branch surgery)
  • Penkridge Surgery
  • Brewood Medical Practice (including the Wheaton Aston and Coven branch Surgeries)
  • One of the many aims of the service and where the volunteers become involved is reducing social isolation.