Library Volunteer – Cheslyn Hay / Great Wyrley

Responsible to: Community Support Officer or Community Managed Library Committee

Location: Cheslyn Hay / Great Wyrley Library

Hours: To suit, but a minimum of 2 hour blocks of time volunteered. This is an ongoing volunteer opportunity.

Purpose: Assisting in the delivery of high quality front line customer service to all library users

Background: Staffordshire Library Service is committed to investing in volunteering across the library network. This will contribute towards the sustainability of the Library service for future generations. The Library Service volunteer offer also contributes towards meaningful community capacity building, social inclusion and provides a comprehensive volunteer opportunity.

Volunteering Tasks:

These may vary and may include the following;

  • Ensuring a high standard of presentation of the library and its stock by returning books and other items to the shelves and displaying to best effect.
  • Handling payments from the public.
  • Answering face to face, telephone and email enquiries from the public.
  • Assisting customers with enquiries by signposting people to a range of relevant organisations and information.
  • Assisting the public in the use of ICT and e-government services, including signposting people to the online portal for older persons and disabled persons bus pass applications.
  • Assistance and promotion with library events and activities.
  • Dealing with requests, new stock and other procedures to ensure the effective day to day operation of the library.
  • To work effectively alongside alongside other volunteers.
  • Using an IT based Library Management system to carry out routine procedures associated with the day to day operation of the library including checking books and other items in and out and registering new library users.

Skills required for this role;

  • Ability to work as part of a team
  • Enthusiasm and commitment
  • Ability and motivation to work and engage with people of all ages
  • Good communication skills
  • IT skills
  • Flexible approach to the duties required
  • An interest in people, books and current affairs.

Training: All necessary training will be given for this volunteering opportunity.

Equal Opportunities: Staffordshire County Council is an equal opportunities provider and employer and will welcome applications from anyone who has the skills to carry out this position regardless of age, sex, racial/ethnic background, sexual orientation, disability, status etc.

Library Voluteer

If you would like any more information please get in touch with Ros or Sabrina on 01902 851675

Age UK South Staffordshire – Various Roles

Age UK South Staffordshire

Age UK South Staffordshire currently have the following volunteering roles on offer:

Children Matter Learning Together Project

We require volunteers over the age of 50 to help out in local primary schools listening to children read. The volunteers do not have to live in Staffordshire but the schools they help in do need to be. We pay travel expenses, provide support and also training in ‘Supporting Struggling Readers’ to assist them in their role. We also hold termly networking events that the volunteers are welcome to attend. Potential volunteers are required to attend an informal interview with our team,  provide two character references and complete a DBS check before starting in school.


We require volunteers within an 8 mile radius of Penkridge to assist on our Information and Advice telephone Helpline. The role involves answering telephone enquiries and taking referrals over the phone one day per week.

The Helpline which is based in Penkridge, also requires volunteers in the South Staffs area to visit people in their homes to complete Attendance Allowance forms.  The role ideally needs someone who has access to their own transport. Travel expenses will be paid.

Day Opportunities

We require volunteers to help out in our day centre Orton Meadows in Wombourne. This is a day centre for people living with dementia or who have other complex needs. Volunteers can help in different areas such as gardening, helping with crafts, serving tea/coffee, singing and we also need a piano player as we have recently acquired a piano for the centre.

Care Navigation

Our colleague Amanda Bancroft has also requested volunteers for the Care Navigation service, which provides befriending volunteers. They are looking for volunteers in the following areas:

  • Wombourne
  • Kinver
  • Claverley including Pattingham
  • Brewood
  • Penkridge
  • Wheaton Aston
  • Gravel Hill
  • Coven

If you would like any more information on the above roles or to apply to volunteer with Age UK South Staffordshire please get in touch with Debbie Wilkes, Children Matter Project Organiser, on 01785 788484 or

Staffordshire Cancer Advocacy and Support Project – Various Roles

The Staffordshire Cancer Advocacy and Support Project supplies independent advocacy for people 50+ who have been affected by cancer either as patient, family member, friend or carer. Most of their volunteering opportunities are on a flexible ad hoc basis and below you will find an overview of each role.

Volunteer Advocate – To enter into a partnership with those affected by cancer who require the support of an independent advocate to be enabled to speak up about their wishes, to be listened to and to access services they might require.

Promotions, Publicity & Marketing – To promote, publicise and market the projects through a variety of methods, helping to raise the profile of the charity. To attend events acting as a representative, aiming to increase referrals in or new volunteers.

Client Stories – To revisit clients that the project has helped and gain an understanding of how the experience helped to assist and enable them resolve their issues. To write this up in the form of a client story which can be used to promote the projects.

Digital and Social Media – Helping to promote the projects on social media, to help with increasing traffic to the Facebook and Twitter accounts and to digitally promote events that are taking place to support the projects.

Micro Volunteering – This is a home based role, doing adhoc research for advocates. The advocate will visit a client and may come away with a number of issues to help resolve, this may be looking for a gardener in the local area, or finding the best electricity tariff for a client and the aim of the role is for the volunteer to undertake this research.

If you require any further information or have any queries please get in touch with
Ruth Copley-Jones, Volunteer Co-ordinator, on or 01782 844036 

Staffordshire Cancer Advocacy and Support Project

First Aider – St John Ambulance

Become a volunteer life saver in Penkridge

St John Ambulance is looking for new volunteer first aiders to help cover events in Staffordshire.

The charity’s Penkridge Unit needs new recruits and you can find apply online at:

SJA Area Manager, Steve Manifold says: ‘No one should die because they needed first aid and didn’t get it. We teach people first aid so they can be the difference between life and death, and you can help us do this.

‘As a first aid volunteer you will be trained to a high standard to provide first aid treatment to patients at events covered by St John Ambulance in the community, at concerts, sports events etc. at local, regional and national level.

‘No previous training is required – it will all be provided – we just look for a desire to help people and the readiness to deal with situations that can be distressing.’

For more information please contact Steve via email: 

The deadline for applications is Tuesday December 20, with interviews set for January 9 and 12.

St John Ambulance

For more information on St John Ambulance’s work, including lots of free first aid advice, details of training for the public, schools and businesses, plus information on how young people can join the charity’s Badger (7 to 10-year-olds) and Cadet(10 to 17-year olds) programmes visit or call 08700 10 49 50.

Befriending Volunteers – Age UK South Staffordshire

Age UK South Staffordshire are seeking Befriending Volunteers for their Care Navigation South Staffordshire Service.

The purpose of the role is to visit an Age UK South Staffordshire client who may be housebound, isolated or lonely in their own homes, to share interests, chat or, depending on mobility, go for walks or attend social events. And to telephone clients who may be housebound, isolated or lonely and have a chat, share interests.

However, befriending is not about dependence; it is about acceptance and choice. Befriending should not take the place of other services such as home help, a personal carer or counsellor.

What does the role of a Befriending Volunteer entail?

• To visit or call on a regular basis, to listen, chat, to be encouraging and to build the confidence of the older person allowing them to be independent.
• To make a brief record of each visit and return to Volunteer Coordinator monthly.
• To offer signposting and information sources via the Volunteer Coordinator.
• To make appropriate referrals through the Volunteer Coordinator to other Age UK SS services and services of partners.
• To listen to concerns and refer these to the Volunteer Coordinator if necessary.

This role will take about 4 hours a month at a time agreeable to both the volunteer and client.

All volunteers are invited to attend initial training in such aspects as confidentiality, safeguarding procedures and listening skills. Subsequent training sessions will occur as part of a schedule.

The volunteers will be supervised and supported by the Volunteer Coordinator who is a member of the Community Services team. Any concerns can be referred to the Volunteer Coordinator.

Telephone befriending is encouraged to take place from the befriender’s home. Telephone call expenses will be processed through the Volunteer Coordinator, on receipt of a completed expenses form with an itemised phone bill with the relevant phone calls highlighted. Travel expenses to and from the clients home will also be processed on receipt of a completed volunteer expenses form.

If you would like to find out more about the Care Navigation Service and apply to become a Befriending Volunteer then click here

There is currently a particular focus on Wombourne as there are currently clients waiting to be matched with volunteers.

DBS checks and 2 satisfactory references are required to become a Befriending Volunteer.

Befriending Volunteer - AGE UK SOUTH STAFFORDSHIRE

The Care Navigation Service is a free service which aims to support older people who are undergoing change in their lives and may need information and support accessing services.

Referrals to the service are made directly to the Age UK South Staffs Care Navigator via health care professionals. Patients registered at the following surgeries can be referred:

  • Wombourne Gravel Hill Medical Practice
  • Wombourne Dale Medical Practice
  • Kinver Moss Grove Surgery
  • Claverley Practice (including the Pattingham branch surgery)
  • Penkridge Surgery
  • Brewood Medical Practice (including the Wheaton Aston and Coven branch Surgeries)

One of the many aims of the service and where the volunteers become involved is reducing social isolation.

If you would like to find out more about volunteering with Age UK South Staffordshire in general then please click here